Leadership
As the Senior Manager of Product Design at K12 Insight, I play a critical role in creating and improving the company's products, which are designed to help K-12 schools and districts improve their communication, engagement, and customer satisfaction.
Leading the product design team
Manages a team of product designers and oversee their work. This involves setting design goals, providing guidance and feedback, and ensuring that the team is aligned with the company's objectives.
Developing product design strategies
Creates product design strategies that align with the company's overall business goals. This involves collaborating with other teams within the company, such as product management and engineering.
Collaborating with
cross-functional teams
Works closely with cross-functional teams, including product management, engineering, and client services, to ensure that the product design aligns with the company's strategy and business goals.
Experience analysis, competitor research
Conducts user research to understand the challenges faced by customers, and assesses competitors' UX solutions to pinpoint areas where the company can enhance its products and services.
